Mastering the Art of Writing Professional Emails

September 24, 2024

Writing professional emails is essential for effective communication. Whether you’re reaching out to a potential employer, a new client, or a colleague, crafting a clear, concise message is vital. Our goal is to offer key tips to help you create impactful emails that get results, from choosing the right greeting to closing with a strong call to action.  

Use a Professional Email Address

Your email address should reflect professionalism. Ideally, it includes your name in a simple format like:

[email protected]” 

This adds credibility, especially when communicating with new contacts.

Craft a Concise, Informative Subject Line

Your subject line is the first thing readers see so it should quickly convey the purpose of your email. Keep it under 60 characters and make it clear.

Example: “Meeting Request: Project Discussion on Friday”

This allows recipients to easily locate your message later.

Start with a Proper Salutation

Tailor your greeting based on your relationship with the recipient. For formal settings, use “Dear” (e.g., “Dear Mr. Smith”). For more familiar contacts, “Hello” or “Hi” works fine (e.g., “Hi Maria”).

Tip: If you’re unsure about gender pronouns, use the recipient’s full name. 

Personalize the Greeting

When emailing someone for the first time, introduce yourself and mention how you know them or their work.

Example: “Hi [Name], I came across your profile while researching [specific topic].” 

Write a Clear and Direct Email Body

In any communication, present yourself professionally and clearly. Provide relevant information that establishes your credibility without overwhelming the recipient. Make sure your message is concise and easy to understand, so the reader quickly grasps what you’re asking or offering.

Example: “Thank you for attending the meeting today. I’ve attached the minutes and would appreciate your feedback by Friday.”

Ensure your tone fits the recipient—formal for business settings, casual for colleagues.

End with a Call to Action and Sign-Off

Close with a clear next step. Ask the recipient what action they should take next.

Example: “Could we schedule a follow-up call next week?” 

Sign off professionally with words like “Best,” “Kind regards,” or “Sincerely,” followed by your full name and title. 

Writing emails on phone
Tips for Writing

 

  • Keep it concise. Long emails risk being skipped. Trim unnecessary details. 
  • Be professional. Maintain a polite tone, whether for internal or external communications. 
  • Use clear fonts. Stick to professional options like Arial, Calibri, or Helvetica. 
What to Avoid

 

  • Flaming: Stay polite and professional. 
  • Caps Lock: Avoid using ALL CAPS or casual abbreviations like “LOL.” 
  • Sensitive Info: Be cautious when discussing confidential matters via email. 
  • Overloading: Stick to one topic per email for easy reference and searchability.

Before sending, always proofread and ensure your email’s tone and content align with your objective. A little care goes a long way! 

For more information you can read up the following articles:  

Craft emails that make an impact! Learn more soft skills in our student resources page.

 

Accelsiors HUB Skills Accelerator
Content Curator: Tamara Milosavljevic – HUB Intern